Navigate to Status - Status page.
The FlowWright Status page provides administrators with information about the currently installed application version and tools to manage version upgrades. It helps administrators verify the installed build, review version history, and determine whether an upgrade is available.
Select the Information menu to access the “Version, License, Culture & Timezone, Database, Services, Settings Cache, Master Script, Request Queue, and Restart Application” features.
Select the Settings menu to access the “Email, UI Control, Login, Process, Forms, Archival, Configuration, Settings Designer, Clean Up, Image Regions, and AI Copilot” features.
Select the Events menu to access the “Process and Forms” features.
Select the Utils menu to access the “BI Compute and System Dashboards”.
Select the Distributed menu to access the “Environment, File Synchronization and Storage Connector”.
Select the Upgrade menu to access the “Version Changes and Upgrade History” features.
Information.
The Information menu on FlowWright's Status page gives administrators access to key application information, configuration details, and maintenance utilities.
It helps administrators verify the installation, troubleshoot issues, and manage the application environment.
The menu contains the following options:
| Menu Option | Description |
| Version | Displays the installed FlowWright version and build information. Useful for confirming the current release and verifying upgrade status. |
| License | Displays FlowWright license information, including licensing status and applicable product entitlements. |
| Culture & Timezone | Displays or manages the application's culture and timezone settings. These settings influence date/time display and regional formatting. |
| Database | Provides information about the configured FlowWright database and its connection details. Useful for database connectivity troubleshooting. |
| Services | Displays the status of FlowWright-related services and helps administrators verify whether required services are operational. |
| Settings Cache | Provides utilities for managing cached application settings. Useful when configuration changes are not reflected immediately. |
| Master Script | Provides access to reset master database scripts. |
| Request Queue | Provides visibility into queued application requests, helping administrators investigate processing delays or request backlogs. |
| Restart Application | Restarts the FlowWright application. Useful when configuration changes require an application restart or when recovering from certain application issues. |
When Should Administrators Use This Menu?
- Version: Verify the installed build before troubleshooting or upgrading.
- License: Confirm that the installation has a valid license.
- Database: Investigate database connectivity or configuration issues.
- Services: Check whether required FlowWright services are running.
- Settings Cache: Refresh cached settings after configuration changes.
- Request Queue: Investigate delayed or unprocessed requests.
- Restart Application: Apply changes that require a restart or recover the application.
Note: The Information menu is primarily an administrative and diagnostic interface. Options such as Database, Master Script, and Restart Application may affect the running environment. Administrators should use them carefully, particularly in production installations.
Information - Version
Click the corresponding buttons to view the FlowWright version number, access version history, and view upgrade information and instructions.
Click the "View Version History" button to learn about past versions of FlowWright.
Tenant Information on the Tenant Manager
You can view the tenant name, ID, APP URI, and REST API URI here. The tenant name is also shown in the user information area.
Information - Culture and Timezone Information
This displays the culture setting used by the application's back end, user interface, and engines. Based on the selected culture, the UI will also display the date and time in that culture's format.
The user may change the application's culture to match their region. The user must log in to the application again for the changes to take effect.
The user may change the time zone to their region's time zone. Changes take effect after the user logs back into the application.
Information - Database Information
Displays the database connection string in use. FlowWright's standard database runs on Microsoft SQL Server, and FlowWright also supports Microsoft Azure DB in cloud environments.
Information - Service Status
It displays the engine services and their statuses. FlowWright runs on eight high-performance engines.
- Process engine
- Enterprise service bus engine
- Archival engine
- Statistics engine
- Trigger engine
- Email engine
- ETL engine
- Telemetry engine
Each engine has its own configuration settings. These engines launch robotic worker processes to perform the work. All dates and times are stored in the database in UTC and displayed in the user's local time zone. The pulse action animation indicates the service is running, while the play graphic indicates that FlowWright Admin must manually start it.
Note: Engine runtime data is in ISO + UTC format.
Information - Settings Cache
What's this cache for?
To improve the application's performance, FlowWright caches certain configuration information. Any configuration changes automatically clear the cache, which then rebuilds it. You can download or remove the cache contents using the provided buttons.
How often should we clear the cache?
We advise against clearing the cache unless required—for example, when the process step does not reflect changes from the patch release.
Are there any performance issues on the user side?
The settings cache is used when the application runs for the first time. As a result, there are no performance issues on the user's side.
Information - Master Script File (for Form Widgets)
We recommend updating the master scripts file immediately after each patch release.
Information - Process Request Queue
The request queue displays a summary graph of engine alert status.
Click the View Engine Alerts button to view a list of engine alerts:
You can filter Engine Alerts by type and status using the drop-down list.
Use the Clear menu to clear engine alerts as needed.
Information - Restart Application
This feature restarts the IIS web service and relaunches the FlowWright web application.
Click OK to confirm.
An alert notification confirms that the application has restarted. The user should close the browser tab and log in to the application again.
