Customer information technology (IT) services must oversee and uphold production environments.  As the FlowWright environment is utilised, the following items might increase in size:

• Database server - the database will expand in size.
• Application server - drive space will decrease because of the following:
  • As file attachments are uploaded in forms.
  • As processes are rendered.
  • As documents are created.

Given the above storage reductions, we strongly recommend configuring System monitors for the following on both servers, applications, and databases:

• Low disk space monitoring.
• Low memory monitoring.
• High CPU use.

Database Server.

Typically, the database is set to grow by 10% of its current size. So, if it is 250 GB when it grows, it will increase by 25 GB to 275 GB.

The size of transaction logs can become very large depending on the database's logging level. However, they are crucial for backups, data recovery, and event restoration. We recommend backing up the transaction log hourly or daily as an incremental backup and deleting it after the backup is complete.

Database backups are crucial; based on your infrastructure and organisational backup policies, we suggest the following:

1. Full backups on Sunday and incremental backups on all other days.
2. Perform a full backup daily.

Application Server.

The application server should be backed up daily because its file system contains uploaded and generated files. These should be included in the backup to ensure data recovery in case of a system failure.

FlowWright's configuration and statistical service assist with automatic clean-up. However, you can also manually clean the following directories.

• C:\FlowWright\wwwroot\images\Temp - this is where temporary images are created during rendering processes
   
• C:\FlowWright\wwwroot\DocReport\output - this is where documents are generated and stored; you can remove any documents older than 30 days.

Licensing.

FlowWright's subscription license is valid for 1 year; you can view the licensing information once you log in to FlowWright as an Administrative user and navigate to the Status menu. FlowWright will attempt to notify Administrative users by email about the license expiration (only if the server has internet access). Otherwise, IT will need to work with Procurement to renew the FlowWright license before it expires.

**Servers running out of hard drive space is one of the most common issues we see. IT should be able to set up a system monitor to manage this.