Introduction

Learn how to use businesss intelligence reporting of workflow performance data.

Last published at: August 4th, 2026

FlowWright's Business Intelligence (BI) feature provides built-in reporting and analytics to help you understand tenant activity, workflow health, user activity, and system usage. It uses historical and runtime data collected by the platform to generate reports that you can view as charts or tables.

FlowWright's BI and process mining capabilities analyze both runtime and historical workflow information, including:

  • Runtime execution history
  • Task execution data
  • Workflow history
  • Form input data
  • System log data
  • Login activity
  • Security-related data

This enables organizations to identify bottlenecks, measure workflow performance, monitor user activity, and analyze process health.

These business intelligence reports can be configured to report data within a specified date range. The pull-down menu enables users to select from options such as today, this week, last week, this month, and last month, as well as custom date ranges. All dates and times are stored in the database as UTC and displayed based on the user's local time zone. 

Note: Engine runtime data is in ISO + UTC format. 

Navigate to the Analytics - Business Intelligence menu option. 

 

The Business Intelligence UI is rendered as shown below. Select the report type and the duration from the drop-down list.  

 

Dashboard BI Report. 

Select report type “Dashboard” and select the duration from the drop-down list to view the Dashboard BI Report as shown in the image below. 

 

Definition Start/End Projections BI Report. 

Select the report type “Definition Start/End Projections”. Select the process definition from the drop-down list. Select the start date using the date picker. Click the View button. If a previous report exists, it is rendered on the same page. Click the “Compute Summary” button to regenerate the report. The definition report is projected from the start date and rendered as shown in the image below. Use the “Filter” feature to view the appropriate data. Click the “Export to Excel” button to download the report as an Excel file. 

 

Instance Plan, Actual & Project BI Report. 

Select report type “Instance Plan, Actual & Projected.” Select the process definition and its process instance from the dropdown list. Click the “Compute Summary” button. The instance report is generated as shown in the image below. Use the “Filter” feature to view the appropriate data. Click the “Export to Excel” button to download the report as an Excel file. 

 

Definition Projections with Configurations BI Report. 

Select report type “Definition Projections with Configurations.” Select the process definition from the drop-down list. Select the Start date from the calendar. Click the “Compute Summary” button. The definition projections report is generated as shown in the image below. Use the “Filter” feature to view the appropriate data. Click the “Export to Excel” button to download the report as an Excel file. 

 

Instance Plan, Actual & Projected with configuration BI Report. 

Select report type “Instance Plan, Actual, and Projected with Configurations.” Select the process definition and its process instance from the drop-down list. Select the Start date from the calendar. Click the “Compute Summary” button. The instance report is generated as shown in the image below. Use the “Filter” feature to view the appropriate data. Click the “Export to Excel” button to download the report as an Excel file. 

 

Time Left Over BI Report. 

Select the report type “Time Left Over.” Select the process instance from the dropdown list. Click the “Refresh” button. The Time Left Over report is generated as shown in the image below. 

 

Step Execution by Instance BI Report. 

Select report type “Step Execution by Instance.” Select the process instance from the drop-down list. Select the kind of report to view: a Chart or a Table. The Step Execution by Instance report is generated as shown in the image below. 

 

Here, the report is rendered as a Table. 

 

Step Execution by Definition BI Report. 

Select the report type “Step Execution by Definition.” Choose the process definition from the drop-down list. Select the type of report you want to view: a Chart or a Table. The Step Execution by Definition report is generated as shown in the image below. 

 

Here, the report is rendered as a Table. 

 

Least or Most Common Executions BI Report.

Select the report type “Least/Most Common Executions.” Choose the process definition from the drop-down list. The execution report is displayed as shown in the image below.

 

Variable States BI Report.

Select the report type “Variable States”. Choose the process instance from the drop-down list. The Variable States report is displayed as shown in the image below.

 

Definition-Instance Summary BI Report.

Select the report type “Definition-Instance Summary”. Choose the process definition from the drop-down list. The Definition Instance Summary report is displayed as shown in the image below.

 

Instance Audit BI Report. 

Select the report type “Instance Audit Report”. Choose the process instance from the drop-down list. The instance audit report is displayed as shown in the image below. Use the “Search” text box to filter the list. 

 

Instances by Status BI Report.

Select the report type “Instances by Status.” Select the date duration from the drop-down list. Provide the start and end dates for the custom date type. The status report is displayed as shown in the image below.

 

Instances by Date BI Report.

Select the report type “Instances by Date.” Select the date duration from the drop-down list. Provide the start and end dates for the custom date type. The instance report is displayed as shown in the image below.

 

Engine Alerts by Status BI Report.

Select the report type “Engine Alerts by Status.” Select the date duration from the drop-down list. Provide the start and end dates for the custom date type. The alerts report is displayed as shown in the image below.

 

Engine Alerts by Date BI Report.

Select the report type “Engine Alerts by Date.” Select the date duration from the drop-down list. Provide the start and end dates for the custom date type. The alerts report is displayed as shown in the image below.

 

Engine Alerts by Server BI Report.

Select the report type “Engine Alerts by Server.” Select the date duration from the drop-down list. Provide the start and end dates for the custom date type. The alerts report is displayed as shown in the image below.

 

Events by Status BI Report.

Select the report type “Events by Status.” Select the date duration from the drop-down list. The event status report is displayed as shown in the image below.

 

Events by Date BI Report.

Select the report type “Events by Date.” Select the date duration from the drop-down list. The events report is displayed as shown in the image below.

 

Form Instances by Status BI Report.

Select the report type “Form Instances by Status.” Select the date duration from the drop-down list. Provide the start and end dates for the custom date type. The instance report is displayed as shown in the image below.

 

Form Instances by Date BI Report.

Select the report type “Form Instances by Date.” Select the date duration from the drop-down list. The instance report is displayed as shown in the image below.

 

Task Execution Time BI Report.

Select the report type “Task Execution Time.” Select the process definition from the drop-down list. The previous process instance is used to compute the task execution time, and the report is rendered on the same page, as below. Use the “Search” box to filter the list. 

 

User Involvement BI Report.

Select the report type “User Involvement Report.” Choose the process definition from the drop-down list. Select the type of report you want to view: a Chart or a Table. The user involvement table is displayed as shown in the image below.

 

Time Between Steps BI Report.

Select the report type “Time Between Steps.” Choose the process definition from the drop-down list. Select the duration type (all, today, this week, last week, this month, last month, and custom dates) from the drop-down list. Select the Start and the End step from the drop-down list. Click the View button. The report table is displayed as shown in the image below.